Shadow-Mode AI Learning

Your best operators,
amplified by AI.

Infrastructure-grade AI that silently learns from your team, then handles customer queries autonomously. 15+ hours/week saved. Zero risk.

75% Resolution Rate 15+ hours/week Saved Leading e-commerce platforms
Shadow Mode

1-3 days of risk-free calibration

The AI silently observes your operators, learns their style, and builds confidence — without ever touching a customer message.

01

Observe

AI watches every operator reply alongside the visitor's message. No interference.

02

Learn

Compares its own would-have-been reply against the operator's gold standard. Scores similarity.

03

Graduate

When alignment hits your threshold, flip the switch. The AI acts — backed by data, not faith.

Skills Marketplace

Zero code. Plug your API.
AI gains new powers.

Connect your order system, booking engine, or any API — the AI calls it in real-time during conversations.

Order Explorer

Universal e-commerce order lookup. Any API shape, any auth method.

Booking System

Appointment scheduling integration. Coming soon.

Custom Skills

Build your own skill with our config schema. No code deploy.

Operator Superpowers

3-second handover. Real-time AI whispers.

When a human takes over, they get an instant briefing. While they chat, the AI whispers strategic hints.

Handover Briefing

Pinned sidebar shows visitor identity, sentiment badge, AI summary, and a specific "Next Best Action" — so the operator knows exactly what to say.

Ghost Assistant

A subtle, transparent card whispers tactical hints above the input bar. RAG-powered, skill-aware, and always up to date with your knowledge base.

Enterprise Security

Infrastructure-grade protection

Your customers' data and your API credentials are protected by the same standards used by financial institutions.

AES-256-GCM

All credentials encrypted at rest. Decrypted only at execution time, never logged.

Row-Level Security

PostgreSQL RLS FORCE on every tenant table. Cryptographic tenant isolation.

Safety Interlocks

Frustrated visitors always flagged. AI never auto-replies below your confidence threshold.

Impact Dashboard

See exactly how much the AI saves you

Real-time analytics showing resolution rate, time saved, sentiment trends, and per-intent performance. Export to CSV with one click.

75%

Resolution Rate

15h

Saved / Week

40%

AI Deflection

< 50ms

Triage Latency

Start for free. Scale when ready.

14-day free trial with full access. No credit card required.

Starter

For small teams getting started

Free

for 14 days

Get Started Free

Enterprise

Custom deployment, SLA, dedicated support

Custom

tailored to your scale

Contact Sales

Trusted by leading platforms

The Shadow Mode gave us confidence that the AI truly understands our gaming audience before we let it respond autonomously.

iGame

Zero-code skill integration means we connected our order API in minutes. Our operators now handle 3x more conversations.

TopUpCheap

Ready to amplify your team?

Start your 14-day free trial. No credit card. Cancel anytime.